Decision Support Systems (DSS) are information systems that support decision-making activities, (often this is referred to as Business Intelligence - BI). These systems serve the management, operations, and planning levels of an organization and require support from data warehousing specialists. Often BI applications use data gathered from a data warehouse or a data mart. A data warehouse is a repository of an organization's electronically stored data, designed to facilitate reporting and analysis.
Cistel’s Data Warehouse / BI Specialists (i.e. Data Conversion Specialists, DBAs, Database Analyst, IM Modellers, IM Architects, etc.) assist clients in designing the repository for the specific reporting purpose; designing and building the processes to extract, transform and load data into the repository; and customizing the tools to manage and retrieve the data and metadata. There are different approaches to data warehouse design (for example, top-down versus bottom-up design methodologies). Cistel Data Warehouse / BI Specialists will tailor the approach and method based on the client’s needs and reporting requirements.
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