Ransomware: Ten things you can do about it

on May 30, 2017

With all of the recent headlines about ransomware such as WannaCry (aka WanaCrypt) and Cryptolocker, we’ve been asked by many of our customers if they are doing enough to stay safe from these types of attacks. In truth, the creators of malware are constantly finding new exploits (or reusing old exploits) to attack systems and

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Colin SmithRansomware: Ten things you can do about it

Top 10 Tips for File Searching

on January 19, 2017

We’ve come to depend on the ability to quickly search for information on the internet. Services like Google and Bing both do a remarkable job providing rich search results that are ranked based on many factors such as current location, past search and browsing history current global, national, and local trends. All of this makes

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Colin SmithTop 10 Tips for File Searching

How to Save a Microsoft Word Document as a PDF

on December 29, 2016

There are many reasons that you may want to save your Microsoft Word document as a PDF file. Maybe you don’t want people to edit your work or you have users that don’t have access to Microsoft Word. Whatever reason you may have to save your document as a PDF file, this video demonstrates how to do it! I

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Colin SmithHow to Save a Microsoft Word Document as a PDF

Transitioning to Microsoft Office 2016

on December 26, 2016

Since Microsoft Office 2016 was released last year, Cistel has had a lot of clients asking for help deploying it either alone, as part of a Microsoft Office 365 migration, or as part of a Windows 10 deployment. Cistel has also had a lot of users asking for help making the transition to Office 2016 from previous versions. This

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Colin SmithTransitioning to Microsoft Office 2016

Top Ten Things to Consider to De-risk your Office 365 Migration

on December 1, 2016

Very few organizations that are deploying Office 365 are deploying a brand new communications and productivity solution. For the most part, they will be migrating an existing service or set of services to Office 365. Over the last few years, the team at Cistel has been involved in dozens of Office 365 migrations and we’ve

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Colin SmithTop Ten Things to Consider to De-risk your Office 365 Migration

Office 365 – Managing a Skype for Business Meeting

on November 1, 2016

In one of my previous posts, Office 365 – Beyond Email with Skype for Business I described some of the basic features of Skype for Business.  In this post and video I present an overview of how to run a simple Skype for Business meeting including: Sending the invitation Managing the Lobby Managing participants Screen Sharing

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Colin SmithOffice 365 – Managing a Skype for Business Meeting

Office 365 – Beyond Email with Skype for Business

on October 27, 2016

In one of my previous posts, Ten features of Office 365 you should know about, I described some of the valuable tools that you get as part of your Office 365 subscription.  Today I am going focus on just one of them – Skype for Business.  You can consider this Skype 101.  The video below

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Colin SmithOffice 365 – Beyond Email with Skype for Business

Ten things to consider before evaluating Microsoft Intune

on October 13, 2016

Cloud services promise easy setup and no infrastructure to manage. Even your grandmother setup her own Gmail account and iTunes subscription. How hard can it be to setup an Intune Subscription? You could just go off and sign up for the free 30-day trial accept the defaults and try it out. What you miss out

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Colin SmithTen things to consider before evaluating Microsoft Intune

System Center Configuration Manager Long Term Servicing Branch (LTSB)

on October 12, 2016

Today Microsoft announced that System Center Configuration Manager will be available in a Long Term Servicing Branch (LTSB) version with support extending for 10 years. Background Over the last year, Microsoft has been working hard at transforming System Center Configuration Manager (ConfigMgr) into a product that gets regular updates to keep pace with all of

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Colin SmithSystem Center Configuration Manager Long Term Servicing Branch (LTSB)

Identify the Version of your TPM chip using PowerShell or WMI/CIM in System Center Configuration Manager

on September 14, 2016

Problem You have multiple versions of TPM chips across various devices. Depending upon the version of the chip, the setup process varies or affects your BIOS Configuration utility (E.g. CCTK from Dell). Solution Identify the version of the TPM chip using WMI/CIM or PowerShell. If you were to examine Device Manager you will note the

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Colin SmithIdentify the Version of your TPM chip using PowerShell or WMI/CIM in System Center Configuration Manager